FAQ
Common questions
What happens after my 7-day trial?▾
Your card is charged on day 8 for your chosen plan. You receive a reminder email 24 hours before. Cancel anytime before day 8 — no charge, no questions asked.
How does the Founding 100 rate lock work?▾
Applies to the Solo plan on monthly billing only. If you're among the first 100 Solo-monthly subscribers whose subscription is successfully charged on day 8, your $39/month rate is locked for as long as your subscription stays active without a gap. If you cancel and later resubscribe, the then-current standard price applies. Starting a free trial alone doesn't claim a spot — only a completed first payment does. Desk, Fund, and yearly billing are not part of this offer.
Which exchanges are supported?▾
Binance, Bybit, KuCoin, and MEXC — all four are integrated and monitored simultaneously in a single dashboard view.
Is the data truly real-time?▾
Yes. Data streams directly from each exchange with 1-second update frequency. No delays, no aggregator middleman, no rate-limited polling.
What is Alex AI?▾
Alex is a built-in AI analyst that answers questions about any token using live market data — price, candles, volume, and momentum score. Powered by Claude from Anthropic.
Can I cancel anytime?▾
Yes. Manage your subscription through the customer portal — cancel with one click. Access continues until the end of your current billing period.
Is there a limit on how many tokens I can monitor?▾
No limit. All 3,500+ unique tokens across all 4 exchanges are monitored simultaneously on all plans. You apply your own filters to focus on what matters to you.